Warranty Claims

At Quality Roof Racks, we are committed to providing high-quality products and customer satisfaction. If you believe that a product you purchased from us has a manufacturing defect or does not perform as expected within the warranty period, we’re here to help.

To submit a warranty claim, please follow these simple steps:

1. Gather Information: Have your proof of purchase ready, including the product receipt, order number, and installation details.
2. Submit Your Claim: Contact us via [email address] or fill out our warranty claim form online. Please include a description of the issue, photos of the defect, and your contact details.
3. Evaluation Process: Our team will assess the claim and determine whether it falls within the warranty terms. We may request additional details if needed.
4. Resolution: If your claim is approved, we will repair, replace, or refund the product in accordance with the warranty policy. We aim to process claims efficiently and keep you updated throughout the process.

For further assistance or questions regarding your claim, feel free to reach out to our customer service team.