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We offer both car-specific and universal roof racks. If you’re unsure, feel free to contact us at [email protected] for personalised assistance in finding the perfect fit for your vehicle.
If your vehicle isn’t listed, reach out to us at [email protected] for support. We’ll help you find the right fit.
Absolutely! Our roof racks are easy to install, and all necessary equipment is included in the box. You can also find helpful “how-to-install” videos in the product descriptions.
Yes, we provide professional installation services for all products purchased from us. Contact us at [email protected] or call 0406601581 to schedule an appointment.
Yes, our carriers are designed to be universal and fit all vehicles with roof racks featuring T slots.
If you accidentally order an incompatible product, you can return and exchange it within 30 days of receiving the product. Contact us via [email protected] or 0406601581 to begin the process.
Our roof racks can carry at least 75 kg. For specific weight limits, refer to product descriptions or contact us for more details.
If you mistakenly order the wrong product, we offer an exchange within 30 days of receiving the product. Please refer to our Returns Policy Page.
We offer a 30-day return for unused items in their original packaging. Please refer to our Returns Policy.
To begin a return, email us at [email protected] with your order number and reason for return. We’ll guide you through the process and notify you of the approval of your refund or credit within 3-5 business days of receiving and inspecting your return.
If the product is faulty or does not fit your vehicle, we’ll provide a replacement straight away.
If you receive a damaged item during shipping, contact us immediately at [email protected] or 0406601581, and we’ll work with you to resolve the issue promptly.
Orders are shipped within 1 business day. Delivery times may vary based on your location, particularly for remote areas. Expect up to 2-3 weeks for delivery to Western Australia, Northern Territory, and regional areas. You’ll receive tracking details once your order is shipped.
Yes, you can track your order using the tracking details provided once your order is shipped.
Delivery times may vary for remote areas. Expect up to 2-3 weeks for delivery to Western Australia, Northern Territory, and regional areas.