Privacy Policy

Introduction

Quality Roof Racks Pty Ltd (referred to as “we,” “us,” or “our”) uses and protects any information that you provide when using this website. We are committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, rest assured that it will only be used in accordance with this Privacy Policy. We may update this policy from time to time by modifying this page.

Consent

By consenting to this Privacy Policy, you give us permission to process your personal data for the purposes identified. Consent is required for Quality Roof Racks Pty Ltd to process your personal data, and it must be explicitly provided. If we request sensitive personal data, we will explain why and how it will be used.

Why do we collect and store personal data?

We collect and store personal data to provide services, improve your user experience, and support our marketing and business operations. This information may include your name, email address, contact number, physical address, and payment details. We are committed to ensuring that the information we collect is appropriate for these purposes and does not violate your privacy.

If you apply for a position with Quality Roof Racks Pty Ltd, we may collect personally identifiable information as part of the recruitment process.

Will we share your personal data with others?

We may share your personal data with third-party service providers contracted to assist us in delivering our services. These third parties are required to keep your information secure and use it only for the services they provide on our behalf. When they no longer need your data, they will dispose of it in line with our data protection policies. If we intend to share sensitive personal data with third parties, we will seek your explicit consent unless required by law to do otherwise.

How do we use your personal data?

We process your personal data to:

  • Fulfill your orders and deliver services.
  • Communicate with you about enquiries, quotes, or support.
  • Improve our products, website, and customer experience.
  • Send marketing communications (if you have opted in).
  • Comply with legal and regulatory requirements.

We strive to keep your information accurate and up-to-date and will not retain it longer than necessary. Some data must be kept for statutory or legal obligations, such as tax or audit purposes.

Your rights

Under Australian privacy laws, you have rights regarding your personal data, including:

  • The right to access your data.
  • The right to request corrections.
  • The right to request erasure.
  • The right to restrict processing.
  • The right to object to processing.
  • The right to data portability.
  • The right to complain to a regulatory authority.
  • The right to withdraw consent.

How we use cookies

Cookies are small files stored on your device to enhance website functionality and analyse site traffic. Cookies help us tailor our website to your preferences and improve your browsing experience. You can control cookie settings through your browser, but disabling cookies may limit some site features.

Security

We are committed to ensuring your personal data is secure. We implement suitable physical, electronic, and managerial measures to protect your data from unauthorised access, disclosure, or misuse.

Links to other websites

Our website may include links to third-party websites. Once you leave our site, we are not responsible for the privacy practices of other websites. We recommend reviewing their privacy policies.

Contact us

If you believe the information we process about you is incorrect, or you would like to access, correct, or delete your data, please contact us:

Email: sales@berkay
Phone: 0406601581

If you are unsatisfied with our response or believe we are not handling your data in compliance with the law, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).